Testimo is the better fit when
Testimo suits a service business that wants Google reviews and the photos, referrals and case-study answers that can follow, with month-to-month AUD pricing.
Trustpilot alternative for Australian service businesses
Testimo is review and customer proof software for Australian service businesses. After a job, you send one link by text or email. The customer can leave a Google review, then add a photo, a testimonial or a referral. $49 AUD a month, no sales call.
About Trustpilot
Trustpilot is a consumer review site. Businesses invite customers to review them on Trustpilot and can show those reviews in widgets. It has a free plan and paid plans.
Visit trustpilot.com →Trustpilot pricing →
Customer Flow · Testimonials · SMS review requests · Free tools · All comparisons
What each product publishes
Where a competitor's public pages do not state a feature, the table says "Not confirmed in public documentation". Details were checked on 17 October 2026.
| Capability | Testimo | Trustpilot |
|---|---|---|
| Where the review is published | Available Review requests point customers to Google. | Available Trustpilot collects and displays reviews on Trustpilot. The Australian pricing page is about Trustpilot profiles, widgets and TrustScore. |
| Customer Flow after the review | Available After the review request, optional steps can collect referrals, photos, written testimonials, mailing-list opt-ins, rewards and case-study answers. | Not confirmed in public documentation Trustpilot's pricing page does not establish a post-review sequence for referrals, job photos and case-study answers. |
| Testimonials | Available Written testimonials can be collected in Customer Flow and shown in a website widget. | Limited Premium and Enterprise include widgets that show TrustScore and testimonials. Trustpilot has no job-photo or case-study step. |
| Invitation volume | Limited 150 SMS per month on the published plan. Email review requests are unlimited. | Limited The free plan lists 50 review invitations a month. Starter lists 100, Plus lists 300 and Premium lists 1,000. Enterprise lists unlimited invitations. |
Which one fits
Trustpilot may be the better fit when
Trustpilot suits a business that wants reviews and widgets on Trustpilot itself, from the free plan up to an annual per-domain plan.
What reviewers say
Trustpilot's free plan is limited to 50 invitations a month. Paid plans are priced per domain and run on a 12-month term. Check the term and the number of domains you need before you buy.
Sources: Trustpilot pricing
Switching from Trustpilot
- Decide whether you still want a Trustpilot profile. Reviews stay on Trustpilot if you leave.
- If you pay for a plan, check the 12-month term end date.
- Export your invitation list from Trustpilot if you want to reuse the contacts.
- Start a Testimo trial, connect Google Business Profile and import the CSV.
- Send your first links. Customers go to Google to leave the review.
What you get with Testimo
One plan. Everything included. $49 AUD/month or $500 AUD/year.
- Customer Flow link you send after each completed job
- Google review request as the first step, by SMS (150/month) or unlimited email
- Referral, photo, testimonial, mailing-list, reward and case-study blocks
- Private feedback channel, customers can send feedback directly to you alongside their public review
- AI reply suggestions
- QR code generator
- Employee leaderboard
- Review widget for your website
- Rich snippets for SEO
- Shareable review cards
- MCP, connect to Claude and AI tools
- REST API access
- Email support and in-app chat
Built for Australian businesses
Priced in AUD
No USD conversion, no exchange rate surprises. $49 AUD/month is $49 AUD/month.
No sales call required
Sign up, connect your Google Business Profile, and send your first review request, all without talking to anyone.
Built for local businesses
Testimo is designed for Australian service businesses with 1 to 20 people. The plan is self-serve. Several locations or an agency setup go on the Agency plan, which is quoted.
Pricing comparison
Testimo
- $49 AUD per month
- or $500 AUD per year
- 14-day trial, card required, charged on day 15 unless you cancel
- 150 SMS per month, unlimited email review requests
- Cancel any time
Trustpilot
Trustpilot's Australian pricing page lists a free plan with 50 review invitations a month. Paid plans are Starter from 119 AUD, Plus from 239 AUD and Premium from 649 AUD, per month per domain, billed annually on a 12-month commitment. Starter is open only to new small businesses with revenue up to $5M. Plus has a 14-day free trial. Enterprise is quoted. Each extra domain is priced separately.
Official pricing →Competitor details come from Trustpilot's own pages, checked on 17 October 2026. Prices and plans change. Check trustpilot.com before you decide.
Common questions
No. Trustpilot reviews stay on Trustpilot. Testimo is a separate Google review request and Customer Flow. You can use one, the other, or both.
Related · SMS review requests · Customer Flow · Pricing · All comparisons · Google reviews guide · NiceJob · LocalImpact
Try Testimo free for 14 days
No lock-in. Cancel anytime.
Start 14-day free trialTestimo wrote this page. For current details on Trustpilot, visit trustpilot.com.