People are nervous about mechanics
Fair or not, there's inherent mistrust in the auto industry. A strong Google rating with genuine reviews is the fastest way to overcome that before they even call.
Testimo helps Australian mechanics and auto businesses collect Google reviews, referrals and testimonials automatically after every service.
Mechanics & Auto
After every service, your reputation should work for you.
Testimo sends a review request after every service -- then collects referrals and testimonials through a single customer flow. One service. Multiple assets. All automatic.
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Did you know?
People are 4x more likely to choose a business with strong reviews when making a high-trust purchase
Car owners choose a mechanic based on Google reviews, especially when they're stressed and need help fast.
Sound familiar?
Breakdown searches go to the best-rated shop
When someone's car won't start, they Google the nearest mechanic with the best reviews. You need to be that result.
High ticket means high scrutiny
A $1,500 service job is a big decision. Customers want to know they can trust you before they hand over the keys.
Word of mouth isn't enough anymore
Your regulars recommend you, but new customers can't find that recommendation on Google. Reviews make your reputation visible.
Happy customers don't refer automatically
Your satisfied customers would recommend you, they just never think to do it unprompted. Testimo's Referral block asks at exactly the right moment -- after a great experience.
You collect reviews but never use them
Most businesses collect a review and move on. Testimo turns every review into a social post, trust card, case study or portfolio entry -- automatically.
Testimo fixes all of this automatically.
Recommended Customer Flow
These blocks work best for your business type. Toggle them on in Settings in under 5 minutes.
Google Review
Every customer gets a direct Google review link
Referral
Happy customers refer a friend
Testimonial
Customers write a testimonial for your website
Three steps. More from every job.
Step 01
Vehicle collected or job complete
Customer picks up their car. Add their number to Testimo or pull it from your job management system.
Step 02
Review request sent
A friendly SMS goes out with a direct Google review link. Easy for them, automatic for you.
Step 03
Same link for every customer
Every customer is sent a Google review link, regardless of rating. They can also leave optional private feedback in parallel, so you can follow up directly when something needs attention.
What this looks like for your business
A customer picks up their car after a major service. The SMS goes out as they drive off. They leave a 5-star review that evening.
A customer is surprised by an unexpected repair cost. They receive the same Google review link as everyone else and also send private feedback. You call them, explain the work, and follow up directly.
You have two mechanics on the floor. Each has their own Testimo link. You can see whose customers are happiest.
A customer refers their partner through the flow after a service. The referral lands in your contacts. New customer, zero ad spend.
A customer completes their flow and leaves a 5-star review, uploads a photo and writes a testimonial. You create a case study in one click with a shareable link you can send to every future prospect.
You generate a social post from the customer photo and review in one click. Download it and post to Instagram before you've finished your next job.
Features
Everything that happens after every completed job
SMS and email review requests
Send a review link automatically after every job by text or email.
Private feedback channel
Customers can send feedback directly to you alongside their public review so you can follow up fast.
AI reply suggestions
Respond to every review in seconds with AI-written replies that sound like you.
QR code generator
Print a QR code for your vehicle, reception desk or invoice. Customers scan and review instantly.
Social post generator
Turn a customer photo and review into a branded social media graphic in one click.
Case study generator
AI writes a complete customer story from their review, testimonial and photo. Share the link in proposals and pitches.
Project portfolio
A public portfolio page built from verified customer photos with reviews attached.
Testimonial widget
Collect written testimonials and embed them on your website with one line of code.
Employee leaderboard
See which team members are generating the most reviews and the best ratings.
Outreach campaigns
Send targeted emails to your contacts or mailing list with AI-written copy.
Website review widget
Embed your Google reviews on your website to build trust with visitors before they call.
Monthly highlights
Your best reviews from each month automatically selected and emailed to you ready to share on social media.
Questions from Mechanics & Auto
Yes. Testimo works for any auto business that serves customers: general mechanics, tyre shops, exhaust centres, auto electricians, windscreen repair, detailers.
Also built for...
After every completed job, your business should grow.
Reviews, referrals, photos, testimonials and case studies -- automatically, after every job. No contracts. No complicated setup.
Get started free →