New patients Google you before booking
Your Google rating is the first thing a new patient sees. A strong rating gets the booking. A thin profile sends them elsewhere.
Physiotherapists
After every appointment, your practice should grow.
Testimo sends a review request after every session -- then collects testimonials and referrals through a single patient flow. One appointment. Multiple assets. All automatic.
14-day free trial · Cancel anytime
Did you know?
72% of patients use online reviews as the first step in finding a new healthcare provider
New patients choose their physio based on Google reviews before they ever book.
Sound familiar?
Happy patients don't share their recovery story
A patient who recovered from an injury has a powerful story. Testimo's Testimonial block captures it with their permission, ready to publish on your website.
Referrals happen by accident, not by design
Physios rely heavily on referrals from GPs and happy patients. Testimo's Referral block makes asking part of every patient flow, not an afterthought.
Competitors have more reviews than you
The physio down the road has 80 reviews and a 4.9 rating. They appear first in Google Maps. Testimo helps you close that gap.
Testimo fixes all of this automatically.
Recommended Customer Flow
These blocks work best for your business type. Toggle them on in Settings in under 5 minutes.
Google Review
Every customer gets a direct Google review link
Testimonial
Customers write a testimonial for your website
Referral
Happy customers refer a friend
Mailing List
Customers opt in to hear from you
Three steps. More 5-star reviews.
Step 01
Patient completes their session
After every appointment, add the patient to Testimo or import your patient list via CSV.
Step 02
Review request sent automatically
A warm, professional message goes to the patient's phone or email with a direct link to your Google review page.
Step 03
Same link for every patient
Every patient receives the same Google review link regardless of rating. They can also send private feedback in parallel so your team can follow up directly.
What this looks like for your business
A patient completes their final session after recovering from a knee injury. The review request goes out that afternoon. They leave a detailed 5-star review mentioning their recovery. New patients find it when searching for physios in your suburb.
A patient writes a testimonial about their recovery journey through the flow. You publish it to your website. It is more convincing than anything you could write yourself.
A happy patient refers their partner through the flow after their final appointment. The referral lands in your contacts. New patient, zero marketing spend.
Features
Everything you need to grow your reputation
SMS and email review requests
Send a review link automatically after every job, by text or email, whichever your customers prefer.
Private feedback channel
Customers can send feedback directly to you alongside their public review so you can follow up fast.
AI reply suggestions
Respond to every review in seconds with AI-written replies that sound like you, not a robot.
QR code generator
Print a QR code for your van, reception desk, or invoice. Customers scan and review instantly.
Employee leaderboard
See which team members are generating the most reviews and motivate your crew to keep asking.
Website review widget
Embed your best Google reviews on your website to build trust with visitors before they call.
Questions from Physiotherapists
Testimo never offers incentives for reviews and only contacts real patients. We recommend reviewing AHPRA advertising guidelines with your practice manager to ensure your messaging meets their standards.
Start getting more reviews today, free for 14 days
No contracts. No complicated setup. If you can send a text, you can use Testimo.
Get started free →