Never stare at a blank screen
Writing a response to a bad review while you're stressed is hard. Testimo drafts it for you. You just edit and send.
Testimo feature
AI Reply Suggestions
Respond to every review in seconds, without sounding like a robot.
Testimo generates a professional, personalised reply suggestion for every review you receive. Edit it, send it, or regenerate. Responding to reviews has never taken less time.
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Why it works
Consistent and professional
Every reply sounds considered and genuine. No rushed responses, no defensive replies, no copy-paste templates.
Works for positive and negative
From a glowing 5-star to a frustrated 1-star, Testimo generates the right tone for the situation.
Speeds up response time
Google rewards businesses that respond to reviews. AI suggestions mean you can respond to every review within hours, not days.
How it works
Step 01
Review comes in
Testimo pulls your new Google reviews automatically and notifies you.
Step 02
AI generates a reply
A suggested response appears instantly, personalised to the review content, your business type, and the appropriate tone.
Step 03
Edit and publish
Tweak the suggestion if needed, then publish directly from Testimo. Done in under a minute.
What this looks like for your business
Eight new reviews come in this week. You reply to all eight in under 10 minutes using AI suggestions. Previously this took days, or didn't happen at all.
A 1-star review comes in about a scheduling issue. You're frustrated but you don't want to reply emotionally. Testimo drafts a calm, professional response. You edit one line and publish. Potential customers see a business that handles criticism well.
Questions about AI Reply Suggestions
Yes: the suggestion is a starting point, not a final answer. Edit as much or as little as you like before publishing.