New patients Google you before they call
Your Google rating is the first thing a new patient sees. A 4.2 sends them to the practice down the road. A 4.8 gets the call.
New patients check your Google reviews before booking. Most of your happy patients never think to leave one. Testimo sends a gentle, professional review request after every appointment, automatically.
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Did you know?
72% of patients use online reviews as the first step in finding a new healthcare provider
New patients choose their dentist based on Google reviews before they ever call.
Your Google rating is the first thing a new patient sees. A 4.2 sends them to the practice down the road. A 4.8 gets the call.
A complaint about wait times or a billing issue can sit on your Google profile for years. Testimo gives patients optional private feedback in parallel, so you can follow up directly and address concerns early.
Your reception team is managing calls, bookings, and payments. Asking for reviews falls off the list every time. Testimo does it automatically after every appointment.
The practice across town has 150 reviews and a 4.9 rating. They're appearing first in Google Maps. You're not.
Testimo fixes all of this automatically.
Step 01
After the appointment, add them to Testimo or connect your practice management software via CSV export.
Step 02
A warm, professional message goes to the patient's phone or email with a direct link to your Google review page.
Step 03
Every patient is sent a Google review link, regardless of rating. They can also leave optional private feedback in parallel, so your team can follow up directly when something needs attention.
A patient leaves after a routine clean. The review request goes out that afternoon. They leave a 5-star review while the experience is still fresh.
A patient is unhappy about a surprise gap fee. They receive the same Google review link as everyone else and also send private feedback. Your front desk calls them, explains the billing, and resolves it.
A new dentist joins your practice. They get their own employee link. You track which practitioner is getting the strongest patient feedback.
Send a review link automatically after every job, by text or email, whichever your customers prefer.
Customers can send feedback directly to you alongside their public review so you can follow up fast.
Respond to every review in seconds with AI-written replies that sound like you, not a robot.
Print a QR code for your van, reception desk, or invoice. Customers scan and review instantly.
See which team members are generating the most reviews and motivate your crew to keep asking.
Embed your best Google reviews on your website to build trust with visitors before they call.
Testimo never offers incentives for reviews and only contacts real patients. Reviews must be genuine, which is exactly what Testimo collects. We recommend reviewing AHPRA's advertising guidelines with your practice manager to make sure your review request messaging meets their standards.
No contracts. No complicated setup. If you can send a text, you can use Testimo.
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