Product updates

What's new in Testimo

We ship fast. Here's everything that's changed.

  1. New

    Case Study Block

    • New Flow Block that collects project details at review time, up to 8 custom questions
    • Distinct from the Case Study Generator, which composes the story after the fact
    • Answers land on the customer profile as a structured project record
  2. New

    BCC review capture

    • BCC a unique Testimo address on invoices and job emails to auto-capture customers
    • No CRM or booking integration required
    • Send a review request without retyping contact details
  3. New

    Reward redemption codes

    • Every reward generates a unique code so offers cannot be reused
    • Staff can verify and redeem codes in the dashboard
  4. Improved

    Wall of Love layout options

    • Public review wall now supports grid, masonry, and carousel layouts
  5. Improved

    Customer Flow settings redesign

    • Settings rebuilt with live previews of each block as you configure them
    • Brand colour theming so the customer-facing flow matches your business
  6. Improved

    Billing page redesign

    • Clearer plan, usage, and invoice view
  7. New

    In-app AI support chat

    • Ask questions about Testimo from inside the app
  8. Fixed

    Google review flow continue step

    • Customers who leave to post on Google are no longer silently skipped ahead while away
    • They now tap continue when they return, so the rest of the flow starts when they are ready
  9. New

    Customer Flow Engine

    • Configurable post-service flow, every customer interaction is now a multi-step experience
    • Six optional Flow Blocks: Referral, Photo Upload, Testimonial, Mailing List, Reward, Custom Question
    • Each block creates a Customer Asset the business can act on immediately
    • Settings → Customer Flow to toggle blocks on or off
    • Value exchange built in, every block tells the customer why it's worth their time
  10. New

    Asset composition, turn customer proof into marketing content

    • Social post generator, combine customer photo and review into a branded social media graphic
    • Trust card, testimonial and photo combined into a website-ready image
    • Website trust section, review and testimonial as a copy-paste HTML snippet
    • Case study generator, AI writes a complete case study from review, testimonial, and photo
    • Project portfolio, public portfolio page built from verified customer photos
    • Testimonial widget, embeddable testimonials for any website
  11. New

    Customer profiles and activity

    • Full customer profile with asset timeline, every interaction in chronological order
    • Assets collected summary, reviews, photos, testimonials, referrals per customer
    • Activity tab showing all collected assets with immediate action buttons
    • Contacts redesigned as a table view with search and filtering
  12. New

    Outreach, email your contacts

    • Send targeted emails to all contacts or mailing list opt-ins
    • AI-generated outreach, describe what you want to say, Claude writes it
    • Personalised with each customer's first name automatically
    • Unsubscribe management built in, fully compliant
  13. New

    Monthly review highlights

    • Top 3 reviews from each month automatically selected
    • Emailed to business owner on the 1st of every month
    • Generate a branded social post from your monthly highlights
  14. New

    MCP and REST API

    • Connect Testimo to Claude via MCP, ask your AI to send review requests, check stats, and read feedback
    • Full REST API at /api/v1/ with API key management
    • OAuth 2.0 with PKCE, connect Claude in under 2 minutes
  15. New

    Yearly billing and plan limits

    • Annual plan at $500 AUD/year, save $88 vs monthly
    • Plan usage dashboard showing SMS usage and limits
    • 150 SMS per month included on all plans
  16. New

    Email sequences

    • Trial start welcome email
    • Day 3 nudge if no request sent yet
    • Day 7 nudge with product overview
    • Post-trial confirmation email
    • Consistent email design across all Testimo emails
  17. New

    SMS and Email sending live

    • SMS review requests now live for all Australian mobile numbers
    • Email review requests available on all plans
    • Custom message templates for both SMS and email
    • Bulk CSV import for contacts
  18. New

    Private feedback channel

    • Private feedback channel, customers can send feedback directly to you alongside their public review
    • Instant notification when private feedback comes in
    • Optional private feedback alongside every customer's Google review link
  19. New

    Employee leaderboard

    • Individual employee profiles with unique review links
    • Performance leaderboard showing reviews per team member
    • Employee QR codes for field-based workers
  20. New

    AI reply suggestions

    • AI-generated reply suggestions for every incoming review
    • Tone adapts automatically to star rating
    • Copy the draft and paste it into Google Business Profile. Testimo does not have GBP write access
  21. New

    QR code generator

    • Print-ready QR codes linked to Google review page
    • High resolution PNG download
    • Works for multiple locations
  22. New

    Review widget and rich snippets

    • Embeddable review widget for any website
    • Automatic schema markup for rich snippets in Google search
    • Customisable widget layout

Want to shape what we build next?

We're early stage and genuinely listen to feature requests. Email hello@testimo.com.au or use the chat widget. See the roadmap for what we're heading toward.

Try Testimo free →