Ask while the moment is fresh
The best time to ask for a review is right after a great experience. Testimo sends the request within minutes of you hitting send.
Testimo sends automated SMS review requests to customers after every completed job, with a direct link to the business's Google review page.
Testimo feature
SMS Review Requests
Send a review request in 30 seconds. Most customers reply within the hour.
Happy customers forget to leave reviews. Not because they don't want to, because nobody asked at the right moment. Testimo asks for you, automatically, while the experience is still fresh.
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Why it works
30 seconds per job
Name, mobile number, send. That is all it takes. No complicated setup. No tech knowledge required.
Genuine reviews, not fake ones
Every review comes from a real customer interaction. Testimo never posts reviews for you or incentivises fake feedback.
150 SMS included every month
Send up to 150 review requests per month via SMS on any plan. Most businesses find that is more than enough.
How it works
Step 01
Add the customer
Enter the customer's name and mobile number after completing the job. Takes 30 seconds.
Step 02
SMS goes out automatically
Testimo sends a personalised message with a direct link to your Google review page. You don't need to do anything else.
Step 03
Review lands on Google
Customers tap the link and leave a review in under a minute. They can also send private feedback directly to you in parallel.
What this looks like for your business
You finish a job on Friday afternoon. The review request hits the customer's phone before you're back in the van. They tap the link that evening. 5-star review live Saturday morning.
A customer has feedback about an unexpected cost. They leave a Google review and send you private feedback in parallel. You call them, sort it out, and follow up directly.
Questions about SMS Review Requests
Yes: Testimo sends SMS to any Australian mobile number via local Australian SMS infrastructure. No international delays or delivery issues.