New clients Google salons before booking
The salon with 120 reviews and a 4.9 gets the new client. Yours has 18 reviews and a 4.3. You're losing bookings before anyone even calls.
Hair & Beauty Salons
Your clients love their results. Make sure Google knows it.
New clients choose their salon on Google before they ever look at your Instagram. Testimo automatically asks your happy clients for a review after every appointment, so your rating reflects the work you actually do.
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Did you know?
76% of consumers trust online reviews as much as recommendations from friends
New clients pick their salon based on Google reviews, not word of mouth alone.
Sound familiar?
Your regulars love you but don't review you
Your loyal clients are your biggest fans. They just never think to write it down. A gentle nudge from Testimo changes that.
Staff turnover affects your reputation
When a popular stylist leaves, some clients follow. A strong Google rating for the salon protects the business regardless of individual staff changes.
Instagram followers don't convert like reviews
You might have 3,000 Instagram followers but a new client searching 'hair salon [suburb]' is looking at Google, not Instagram.
Testimo fixes all of this automatically.
Three steps. More 5-star reviews.
Step 01
Client leaves the chair
After their blowout, colour, or treatment, add them to Testimo or import your client list from your booking system.
Step 02
Review request sent automatically
A personalised message goes to their phone an hour or two after their appointment, while they're still loving their hair.
Step 03
Same link for every client
Every client is sent a Google review link, regardless of rating. They can also leave optional private feedback in parallel, so you can follow up directly when something needs attention.
What this looks like for your business
A client leaves loving their balayage. The review request hits their phone two hours later. They leave a 5-star review mentioning the colour. New clients find you when they search locally.
A client isn't happy with their toner result. They receive the same Google review link as everyone else and also send private feedback. You call them, offer a complimentary fix, and follow up directly.
A new stylist joins your team. They get their own employee link from day one. You track their ratings from their first appointment.
Features
Everything you need to grow your reputation
SMS and email review requests
Send a review link automatically after every job, by text or email, whichever your customers prefer.
Private feedback channel
Customers can send feedback directly to you alongside their public review so you can follow up fast.
AI reply suggestions
Respond to every review in seconds with AI-written replies that sound like you, not a robot.
QR code generator
Print a QR code for your van, reception desk, or invoice. Customers scan and review instantly.
Employee leaderboard
See which team members are generating the most reviews and motivate your crew to keep asking.
Website review widget
Embed your best Google reviews on your website to build trust with visitors before they call.
Questions from Hair & Beauty Salons
You can export your client list from most salon booking systems (Kitomba, Shortcuts, Timely, Fresha) as a CSV and import into Testimo. Native integrations are on the roadmap.
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