Google review software for Australian service businesses
This page compares the main options for an Australian service business that wants more Google reviews. It was checked on 17 October 2026. Testimo wrote it, so Testimo is one of the options. Each row links to the maker's own pricing page.
What to look for
- Price in AUD, with GST stated.
- Text message limits and how opt-out works under the Spam Act.
- Every customer gets the same Google review link, with no filtering by rating.
- Contract length and notice period.
- Support hours in Australia.
At a glance
| Tool | Price | Texts included | Contract | Suits |
|---|---|---|---|---|
| Testimo | $49 AUD a month or $500 AUD a year | 150 SMS a month, unlimited email | Month to month or yearly, 14-day trial, card required | A 1 to 20 person service business that also wants photos, testimonials and referrals |
| Cloutly | From $49 AUD per location a month, excluding GST | 50 SMS credits a month on Starter | Monthly or yearly, 14-day trial | Per-location review operations, more review sites, video testimonials |
| NiceJob | US$75 or US$125 a month | Not itemised on the pricing page | No long-term contract, 14-day trial | A small business that wants social sharing and repeat reminders and accepts USD |
| LocalImpact (ReviewsOnMyWebsite) | See localimpact.com/pricing | 100, 300 or 500 SMS a month by plan | No contract, 14-day trial, no card | Review monitoring, widgets, agencies |
| Birdeye | Quote only | Not published | Contract per quote | Brands with many locations |
| Podium | Quote only | Not published | 12-month term that renews | Businesses that want messaging, phones and payments with reviews |
| Trustpilot | Free plan, paid from 119 AUD a month per domain | Free plan: 50 invitations a month | 12-month term on paid plans | Businesses that want a Trustpilot profile |
The free option
You can ask for Google reviews with no software. Copy your Google review link, make a QR code and send the link by text yourself. Testimo has a free review request template generator and QR code generator. Paid tools help when you send many requests or want photos, testimonials and referrals as well. See the free Google review link and QR code page.
Job management apps
ServiceM8, Tradify and Jobber can send a review request after a job. If you already use one, check its review feature first. Review requests in ServiceM8, Tradify and Jobber.
How to choose
- One location and a small team: compare Testimo, NiceJob, Cloutly Starter and Gold Reviews.
- Several locations: compare Cloutly, Birdeye and ReviewTrackers.
- Messaging and phones as well as reviews: compare Podium and Broadly.
Common questions
Send your Google review link by text yourself. It costs nothing but your time. Paid tools save time when you have many jobs.
Related · Birdeye · Podium · NiceJob · Grade.us · ReviewTrackers · Broadly · Trustpilot · LocalImpact (ReviewsOnMyWebsite) · Cloutly