Works alongside SMS
Use email when you have an address but not a mobile number. Or run both channels together for maximum coverage.
Testimo feature
Email Review Requests
Professional review requests delivered straight to your customer's inbox.
Not every customer shares their mobile number. Testimo's email review requests give you a second channel to collect reviews, personalised, automated, and sent at the right moment.
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Why it works
Branded and professional
Your email arrives looking like it came from you: your business name, your message, your tone. Not a generic review platform.
Fully automated
Set it up once. Every customer you add gets a review request at the right time without you lifting a finger.
Direct to Google
One click in the email gives customers a direct link to your Google review page. No extra steps.
How it works
Step 01
Add the customer's email
Enter or import the customer's email address after completing the job.
Step 02
Branded email sent automatically
A professional, personalised email goes out from Testimo on your behalf with a direct Google review link.
Step 03
Customer clicks, review posted
One click gives them a link to leave a Google review. Customers can also send you private feedback in parallel.
What this looks like for your business
You send an invoice via email. The review request goes in the same workflow. Customer opens it that afternoon and leaves a review in under a minute.
End of financial year: you've just finished 40 client jobs. Bulk import sends review requests to all 40. A dozen new Google reviews arrive that week.
Questions about Email Review Requests
Yes: subject line, body copy, and sign-off are all customisable. We provide proven templates to get you started.